customer-service-2018-08-14

4 Ways Pro Tapes® has enhanced our Customer Service

When it comes to connecting with our customers, Pro Tapes® has always been focused on providing world class customer service. For 40 years our service model has been to combine high quality products with outstanding service at fair prices. As our customer’s needs have changed throughout the years, Pro Tapes® has evolved in order to meet these ever changing service requirements. Our Customer Service Department has evolved along with our organization, from a department that at one time simply processed orders and provided delivery lead-times, to a full service Inside Sales Department. We are now staffed with problem solvers who are empowered to help provide our customers with application solutions by anticipating and addressing customer needs proactively.

“Customer Service is not a Department, It’s an Attitude”

We promote this attitude daily and with every customer interaction by focusing on Continue reading